| About Us The Christadelphian Office is a Registered Charity in the UK (Registration Number: 240090). We are are completely dedicated to ensuring your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: The Christadelphian 404 Shaftmoor Lane Hall Green Birmingham B28 8SZ United Kingdom Phone: 00121 777 6328 Fax: 0121 778 5024 Email: VAT No. 109 7692 42 Company Registration Number: 329186 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you make any mistakes, and want to change or remove an item from your basket, click on 'View basket'; from here you can remove or change any quantities. We accept credit card payments. If you are shopping from outside the United Kingdom, place your order and your credit card company will convert the transaction to US Dollars or your local currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet. These details are always handled in the strictest confidence, and all paper copies are securely destroyed after use. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we shall always contact you first to ensure that the price is acceptable. |
| Delivery Schedule We try to deliver your order right away. We normally prepare your order for despatch in three working days. Delivery of international orders will depend on the level of carriage you select. |
| Back Orders If your item is not in stock, we will back order for you. You will always be notified with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee Our aim is to ensure your complete satisfaction. Please advise us of any problems and we shall endeavour to overcome them. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 00121 777 6328 (International +44 0121 777 6328) or fax us on 0121 778 5024 or write to us at 404 Shaftmoor Lane Hall Green Birmingham B28 8SZ United Kingdom |
| Privacy Policy The Christadelphian will never disclose buyers' information to third parties (other than when order details are processed as part of the order fulfilment; in this case, the third party will not disclose any of the details to any other third party). We may send you occasional emails notifying you of new items; you can, of course, opt out of these at any time (instructions on how to do this are contained in every email). Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses if the address book is used. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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